Thank you for choosing AudioVan for your audio needs. Our Shipping and Delivery Policy outlines the terms and conditions regarding the shipment and delivery of products purchased from audiovan.in.
Shipping Information:
- Shipping Locations: We offer shipping services within India only. At this time, we do not provide international shipping.
- Delivery Time: Once an order is placed and payment is confirmed, the estimated delivery time is typically within 5 to 7 business days. However, delivery times may vary depending on the location and availability of the product.
- Shipping Charges: We strive to offer competitive shipping rates. Shipping charges are calculated based on the weight of the product and the delivery location. Any applicable shipping charges will be displayed during the checkout process.
- Order Tracking: After your order is confirmed and shipped, you will receive a tracking number via email or SMS. This tracking number can be used to monitor the status of your delivery.
Delivery Process:
- Delivery Partners: We work with reputable courier services to ensure safe and timely delivery of your orders.
- Delivery Attempts: Our courier partners will attempt to deliver the product to the provided shipping address. If no one is available to receive the delivery, they will make subsequent attempts or leave a notification for pickup at a nearby facility.
- Delivery Confirmation: Upon successful delivery of your order, you will receive a confirmation email or SMS. Please ensure that someone is available at the provided shipping address to receive the delivery.
Order Fulfillment:
- Product Availability: We make every effort to ensure that the products listed on our website are in stock. However, in the rare event that a product becomes unavailable after you have placed an order, we will notify you promptly and offer alternatives or a refund.
- Order Processing: Orders are typically processed within 1 to 2 business days after payment confirmation. Once processed, the order is handed over to our shipping partners for delivery.
- Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service team within 48 hours of delivery. We will arrange for a replacement or refund as per our Return and Refund Policy.
Contact Us:
If you have any questions or concerns regarding our Shipping and Delivery Policy, please feel free to contact us at admin@audiovan.in or call our customer service hotline at [Provide Contact Number]. Our dedicated team is here to assist you.
Policy Updates:
We reserve the right to update or modify our Shipping and Delivery Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.
Thank you for choosing AudioVan. We appreciate your business and look forward to serving you.